Frequently Asked Questions | The Mat Laundromat
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Frequently Asked Questions About The Mat​

Questions About Self Service Laundry:

Although our washing machines do take quarters, we use Fast Card and you can put cash on your card.

Yes, we have 14 60-pound machines and 1 80-pound machine.  All of our dryers are larger than "normal" at 50 pounds and we have six that are 80 pounds.

Yes, we sell soap over-the-counter.

Monday-Friday, we are open from 8 a.m. to 6 p.m.  On the weekends, we are open at 7:30 a.m. to 6 p.m.  6:00 p.m. is the time of the last load so please come before then!

Yes, we are fully attended and our attendants are trained to help our customers.

Questions About Wash and Fold:

We guarantee the next day, but sometimes we can have it done the same day!  Ask us to see if we can handle a same-day order.  We will text you when your clothes are done.

We use the best products, Tide and Downy.  If you need something special, bring it with you!

We are fully attended all day, every day, so any time we are open, you can drop off your fluff and fold.

Questions About Commercial Wash:

Yes, we specialize in commercial laundry.  We can handle whatever size loads you bring in.

For the time being, we do commercial drop off.  Starting in September 2020, we will begin to have pickup and delivery. 

Questions About Pickup and Delivery:

We will begin laundry pickup in September 2020.

If you schedule a weekly or bi-weekly pickup, it will be $1.40 a pound.  Pickups by request are $1.50 a pound.

We pickup on Monday, Wednesday and Friday from 8 - 11 a.m.

On the schedule site, let us know where to pick up or deliver your clothing.  Possibly leave it on your porch or behind the gate.  Maybe even leave it with your apartment manager.

Yes, we do both.